Become the Best Version of Yourself

Join the industry's best educators as they teach you how to become the best versions of yourselves and how you can apply proven winning methods to turn into successful people and businesses. Network and learn from successful Millennium S.I. clients, engage with industry leaders, and set forth on building the most rewarding and prosperous community in the beauty and wellness industry. You are Millennium and it's time the world knows your name. Join the Movement.

Watch Last Year's Recap

For Cutting-Edge
Owners

  • Set the right goals for your employees.
  • Learn new social, retail, and motivational strategies for your staff.

For Motivated Managers &
Front Desk Staff

  • Know which reports the best salons and spas in the world run.
  • Meet and greet countless other successful Millennium clients that practice successful business building strategies.

For Creative
Stylists

  • Learn from top platform artists.
  • Benefit from live, intimate demonstrations focused on the latest trends and styles.
  • Get re-energized with business building tips and strategies.
  • Leave motivated and ready to enhance your craft.

Choose From Over 50 Classes!

See What Everyone's Talking About

#speakTME

“The conference was great! Everyone did such an amazing job. I have learned so many things. This was truly worth going to! Great job!”
- Faith Adorno, Co-Owner of JenniferJames Hair Color Xperts
“Cheers #johnharms and the entire @speakmillennium staff, #speakTME was an inspiring event, Thank you :)”
- Hairbrained.me
“Truly amazing weekend at TME I'm more motivated then ever what an amazing group of people”
- Kelly @Kellytwist7
“Such an amazing experience with the most talented people!”
- Jackie Lucas @Lillucas92
“GREAT CONFERENCE AS ALWAYS!! Thank you John and team!!! See you in 2015”
- Lisa Hills @llhills
“Thank you for inspiring me with Amazing knowledge and enternal empowerment”
- LaVonna McAlister @lavonnakay

Pricing

Save 10% with groups of 3 or more

Regular Price


$699

Ends May 15, 2015

Last Call


$799

Until June 28, 2015

 

Travel Arrangements

Highlighted Educators

John Harms
Founder & CEO,
Millennium Systems International

Nick Arrojo
Owner & Founder,
ARROJO NYC

Gerard Scarpaci
Co-Founder, Hairbrained.me
Master Stylist, ARROJO NYC

Patrick Kalle
Artistic Director,
Farouk Systems Inc.

Kim Vo
Owner & Master Colorist,
Kim Vo Salon

Carol Phillips
Founder,
BEAUTEESMARTS

Andre Chiavelli
Executive Vice President of Global Strategy,
Farouk Systems

Angela Cortright
Founder,
Spa Gregorie’s

Candy Shaw
Balay Lama Founder,
Sunlights Balayage

Matt Beck
Founder and Educator,
FreeSalonEducation.com

Charles Marcus
Motivational Speaker & Best-Selling Author,
Empowerment International Group, Inc.

Suzy Tryall
Inspirational Business Speaker,
Systems of Sage

Agenda

Reserve your classes today!

(Please note: Agenda is subject to change.)


Sunday, June 28

7:00 – 8:30 AM
Continental Breakfast
8:30 – 10:00 AM
Welcome General Session
10:00 – 10:15 AM
Break
10:15 – 11:30 AM
Millennium & Meevo Educator Classes
Meevo

Maximizing Your Meevo Inventory

Bart Halaczkiewicz, Business Support Specialist, Millennium S.I.

Inventory is one of the largest assets to your business. Ensuring inventory is accurate is crucial for a successful business. Take this class to learn Meevo’s easy-to-use inventory management system from purchase orders and inventory counts, to employee usage.


Millennium / Meevo

Roundtable: What Does it Mean to be a Front Desk Employee?

Robert Maconi, VP of Enterprise Sales, Millennium S.I.

Front desk employees are one of the most important employees at any business and can make a large impact monetarily. In this roundtable discussion, share with other front desk employees: (1) Daily Operations; (2) Business Growth; (3) Customer Experience. Learn from colleagues during this highly interactive session!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

Nine Ways to Grow a Rock Star Team

Amy Carter, Director of Finances and Business Development, Empowering You Consulting

A powerful team can make a huge difference in your business. By now you know that your staff supports your salon as much as your customers, and that a powerful team can make a huge difference for your business. If you’re not surrounded by a powerful team, you’re on the path to failure. Strengthen your team and discover the secrets to hiring, training, and keeping Rock Stars on staff. Learn the systems you can implement that will change your business forever.

  • Creating a powerful team that knows what it means to “exceed clients’ expectations” all the time consistently.
  • Discover “How” to ignite team members Profit-Factor.
  • Implement a systematic way of communicating & holding team members to their highest good.

Marketing Strategies That Work

Angela Cortright, Founder of Spa Gregorie’s

Learn from the marketing successes of some of the top salons and spas in the nation! Angela has gathered the best ideas from the best operators and combined with her own marketing successes to provide an exciting workshop guaranteed to provide at least a few nuggets of cool ideas to implement in your business. Some are high tech, some are basic, but all WORK.


Use Instagram to Build Your Brand

Gerard Scarpaci, Co-Founder of Hairbrained.me and Master Stylist at ARROJO NYC

Instagram currently is the most powerful and accessible tool for marketing salons, services and products. A picture is worth thousands of dollars!

Learn the Instagram strategies that have helped make Hairbrained so influential and generate sales everyday!

  • How to capture images that captivate.
  • Hashtag and @mention when and why.
  • Apps that polish your marketing.
  • Launch and promote products and events, visually.
  • Simple Instagram competitions that get noticed.
 
Sponsor Educator Class

Use Millennium’s New Feature to Unleash Thousands of Dollars Without Any Effort

Sam Hennes, Founder & CEO of WebOpenings

In this interactive session you will learn how the WebOpenings plug-in through your Millennium Software will automatically fill your quiet times. WebOpenings will drive a significant revenue stream for your business without you lifting a finger. What the hotels and airlines have been doing for years with supply/demandpricing, this is now available for your business. This session will cover strategies using the power of social media (facebook, google +, yelp, etc.) and email marketing.

 
Stylist Track

Demonstration: TBA

Kim Vo, Owner & Master Colorist of Kim Vo Salon
11:30 – 1:00 PM
Lunch
1:00 – 2:00 PM
Millennium & Meevo Educator Classes
Meevo

Meevo Around the Clock

Matt Scudder, VP of Operations, Millennium S.I.

Do you want to increase your revenue and enhance your customers’ experience for holidays, birthdays, or all occasions? Do you want to make your business available to clients at all times? If so, Online Booking, eGift, and My Meevo are just what you need!


Millennium / Meevo

Understanding the Importance of the Growth Indicators

John Harms, Founder & CEO, Millennium S.I.

Do you know what the Growth Indicators are or how impactful they are in your role at the front desk? Growth Indicators directly reflect the success of the business in various areas. They can tell you how the business has done in the past, how it is currently doing, and how the business will do in the future. Millennium was built around these Growth Indicators, so let us show you how to use these measures to your advantage!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

Taking Your Salon Business to the Next Level. Are You Ready?

Charles Marcus, Motivational Speaker & Best-Selling Author, Empowerment International Group Inc.
  • Learn to identify and apply four main areas for business growth and focus.
  • Use 9 key areas to create the ultimate world class experience for your guest or client step by step.
  • Apply a new way of thinking in the salon, including retail and additional services.
  • How to build retention, repeat business, customer loyalty and get your clients to be your biggest advocates and raving fans.

Candid, thought provoking, educational, inspirational, relevant and salon focused. Learn what skills and mindset it will take to raise your game and the bar in the 21st Century to truly succeed and get to world class within the salon industry! This class is applicable to anyone at any level of their professional development and salon growth. Lots of insights, practical ideas and strategies to use to grow your business.


But How Do I Get Them to do That?

Suzy Tryall, Inspirational Business Speaker, Systems of Sage

This class will cover the basics to creating an environment where the team will be happy to do what it takes to be ultra-successful earning a lucrative salary, not just get by. By creating an internal culture, the guests will sell your work for you. When a culture is in place, you will be able to “select” a stylist not just fill the chair with any stylist. Learn how to build an extraordinary league of stylists who grow with your business not leave it!! Build a clientele who feels comfortable with all stylist in the salon, never creating a need for them to go elsewhere. With these steps and proven formula, every stylist can be at least a six-figure stylist.


The Littlest Changes Can Have the Biggest Results

Matt Beck, Founder of FreeSalonEducation.com

Don’t get stuck doing the same old things this year. This doesn’t mean change everything, but the littlest changes can make the biggest difference. Learn easy and inexpensive ways to grow your salon that focus on key growth indicators including Average Ticket, Rebooking, Services Per Guest, and Retail Per Guest. Matt will share with you ideas that have been proven to work year after year at his salon and how you can make them work for you.

 
Sponsor Educator Class

YOUR NAME Professional Brands: TBD

YOUR NAME Professional Brands private label cosmetic company offers programs for every segment of the beauty industry; day, destination, medi-spas, salons, makeup studios and more.

 
Stylist Track

Demonstration: The Art and Craft of the Fashionable Razor Cut

Nick Arrojo, Owner & Founder, ARROJO NYC

Pioneering a series of techniques to use with the straight-edge razor is one of the things that sets Nick Arrojo’s brand apart. From swinging bangs to invisible layers and other originals, Nick hones trendsetting skills that make ARROJO one of the most fashion-forward salons in the world. In this inspirational class, watch Nick Arrojo show you how he sculpts hairstyles on the vanguard of fashion and beauty trends, using his patented techniques. As you take in classic layers and graduations, creative undercuts and fluid shapes, asymmetry and juxtapositions, all while learning control, stroke, rotation, and diverse applications of the razor, become inspired to be a versatile master of the razor cutting craft.

2:00 – 2:30 PM
Sponsor Breakout
2:30 – 3:30 PM
Millennium & Meevo Educator Classes
Meevo

Making Meevo Reports Work for You

Matt Gamba, Business Support Team Leader, Millennium S.I.

Do you ever find yourself unsure of which reports to run to get the data you want? If so, then this is the class for you! Keep track of numbers and growth by maximizing Meevo’s reporting capabilities.


Millennium / Meevo

Maximizing the Appointment Book

Irena Ristevski, Education Specialist, Millennium S.I.

Are you using your Appointment Book simply as a scheduler? If so, take this class to learn how to maximize profits with reservation strategies. Understand the importance of Yield Management strategy, along with add-ons, up-sell and cross-sell to increase productivity and average service ticket!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

First Impressions - Lasting Results

Carol Phillips, Founder of BEAUTEESMARTS

One of the toughest jobs in any beauty business is the “front desk”. This department can make or break any beauty business. With Millennium, you have at your fingertips the most amazing tool to grow your business. Carol will show you how to put the human spin on your sales machine. Find out 5 ways your front desk team can become a driving sales force for your beauty business. Topics include:

  • Face-to-face impressions.
  • Show and tell.
  • Why shoppers buy and don’t buy.
  • How one phrase can improve your prebooking rate 15% or more.
  • Tag Team sales. How the front desk can tag team back of house professional recommendations.
  • I hear you.
  • Getting clients off neutral.
  • What’s in store.

Balayage Baby!

Candy Shaw, Balay Lama Founder, Sunlights Balayage

Candy Shaw, nick named the Balay Lama™, has been a Balayage and hair painting expert for over two decades. This class will open your eyes to the endless possibilities of her 'Americanized' Balayage system. Utilize her tips, tricks, tools and techniques to elevate your skills to the next level. Don’t be left in the dark, come Join the Balayage Revolution™ today!


How to Compete with Booth Rental and Suites

Daryl Jenkins, Strategies Lead Coach

You risked everything to build your own salon company to provide growth opportunities for yourself and your stylists. You DID NOT risk everything so that stylists can build followings and relocate chunks of your cash flow to their rented booth or suite. It’s the seemingly never ending battle of... “Who owns the customer?” Chasing one’s entrepreneurial dream, whether it’s salon ownership or going solo as an independent, are two very different paths, each with their positives, negatives and levels of difficulty. But the “salon of many” should have the competitive advantage over the “booth of one” - if its business model is designed right.

Join Strategies lead coach, Daryl Jenkins, as he shares his insights and strategies to compete at a level of operational performance that is essentially insulated from the appeal and activities of booth and suite rental. Topics will include:

  • The competitive edge of structure.
  • How the growth opportunities of “we” far outweigh the “me”.
  • Organizational support is more powerful than you think.
  • When the appeal of making more turns out to be less.
  • What going it alone really means.
 
Sponsor Educator Class

Wild Wild Web – Guide to Mastering Digital Trends in 2015

Michelle Perroton, Business Development Manager, Demandforce

Stay ahead of trends impacting todays digital landscape to keep your salon relevant and top-of-mind with clients. We’ve combed through industry research to see what’s catching on and how you can capitalize on what’s shaping the wild online world today.

 
Stylist Track

Business Practices: Vital Signs of Business Success

Nick Arrojo, Owner & Founder, ARROJO NYC

Nick Arrojo has become one of the great business minds of the hairdressing industry. He came from England to America with $1500 and is now the (sole) owner of ARROJO, one of America’s leading independent beauty brands, incorporating a salon, a school, an advanced academy, and a product line carried by over 300 salons. He is the Global Salon Entrepreneur of the Year Winner (Global Salon Business Awards), Salon Today 200 champion, and has many other accolades and awards. Nick is the prime example for anyone who wants to create their own success. In this galvanizing discourse, Nick touches on efficiency and productivity, financial prosperity, educating and training your team, shaping a tangible business plan, and the vital signs of a successful business.

3:30 – 3:45 PM
Break
3:45 – 4:30 PM
Closing General Session
7:00 – 10:00 PM
Millennium’s Wild Wild West Party

Monday, June 29

7:00 – 8:30 AM
Continental Breakfast
8:30 – 10:00 AM
Morning General Session
10:00 – 10:15 AM
Break
10:15 – 11:30 AM
Millennium & Meevo Educator Classes
Meevo

Empowering Your Team Through Gamification

John Harms, Founder & CEO, Millennium S.I.

Join the movement by implementing Meevo’s revolutionary rewards system, Gamification, for your employees. Take this class to learn how Gamification works, how it will improve your business, and how to set it up!


Millennium / Meevo

Roundtable: Sharpening Your Customer Service Skills

Irena Ristevski, Education Specialist, Millennium S.I.

What does Customer Service mean to you? In this roundtable discussion, share with other front desk team members how you: (1) Handle face-to-face communication; (2) Handle phone communication; (3) Deal with difficult clients; (4) Generate sales. Learn from colleagues during this highly interactive session!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

Six Steps to Salon and Spa Prosperity

Amy Carter, Director of Finances and Business Development, Empowering You Consulting

In this class, you will learn ways to increase your sales and have a team that is happy to work for your company! You will learn how to implement systems and manage them for the success of your company, your team, and yourself!

  • System for increasing retail sales.
  • Maximizing each client full potential.
  • Goal setting for company & team.
  • Setting clear expectations.
  • Tracking your team success.

How to Motivate, Lead and Retain a Winning Team. Creating the Leadership Environment that is Critical to Your Success

Charles Marcus, Motivational Speaker & Best-Selling Author, Empowerment International Group Inc.
  • How to create the right work environment that everyone is on the same page and a team player.
  • Learn to identify five powerful and key personality drivers to determine how to identify each team member and treat them accordingly.
  • Building alignment, engagement and stages of development within your team.
  • How to increase retention, loyalty and engagement within your team.

The business world is evolving, the old style of leadership and rules does not work anymore. This means having an open mind, a different perspective and mindset. Being a “visionary leader”. Today it is about retaining your best people and recruiting top talent. Hiring for outcomes, not for task. Giving people a career path. This content rich leadership session is applicable to anyone who is already or aspires to be in a leadership role in a salon. Lots of immediate take home value. Leadership matters!


Why Retail Commissions are Costing You Sales

Daryl Jenkins, Strategies Lead Coach

If you truly believe that retail commission motivates service providers to sell... the facts tell a different story. Since professional product retailing took center stage in the early 1970s, the “I’m an artist - not a salesperson” thinking is as hunkered down as ever. In salons and spas, service providers engaged in retailing represent the very few... not the many. The opportunity of a retail commission essentially gives service providers a choice to retail or not - and many are just fine opting out of the retail process entirely.

Join Strategies lead coach, Daryl Jenkins, as he shares his insights and strategies to embed retail selling systems into your customer service experience. Topics will include:

  • Getting the retail drivers and systems in place and turned on.
  • Why professional product retailing is a “team sport” and commission is a “me” sport.
  • Why the command “Get your retail numbers up” doesn’t work.
  • Why “no retail commission” salons/spa outsell those paying commission.
 
Sponsor Educator Class

Human Resource Update “Hot Spot Supervisory Situations”

Ryan Braley, Director of Human Resource & Risk Management, Avitus Group

This interactive class will spend time on “hot spot” supervisory situations. Hot Spots tend to be those areas when we just don’t know what to do; it could be employees out on workers compensation, intermittent attendance issues, or discrimination/retaliation claims. I will bring real examples of situations that have occurred, how we worked through the issue, and how the case was resolved. Through the interactive class we can discuss your situations and offer suggestions for resolution. Finally, we will update the class with any new rules or laws that may have impact on your company.

 
Stylist Track

Business Practices: TBA

Kim Vo, Owner & Master Colorist of Kim Vo Salon
11:30 – 1:00 PM
Lunch
1:00 – 2:00 PM
Millennium & Meevo Educator Classes
Meevo

The Movement: Millennium to Meevo

Andrew Clarke, Director of Technical Support, Millennium S.I.

Join the movement with Meevo, Millennium Systems International’s new groundbreaking software. Learn the differences between Millennium and Meevo, and the conversion process for your business from Millennium to Meevo.


Millennium / Meevo

Reporting from the Front Desk

Bart Halaczkiewicz, Business Support Specialist, Millennium S.I.

Front desk team members, join the Millennium Movement. Learn how to make reports work for you. This information will help you enhance the client experience, increase sales, and monitor sales!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

But I Thought She Loved Her Style?

Suzy Tryall, Inspirational Business Speaker, Systems of Sage

In this session, we will focus on the reason guests don’t return and it’s not always about the style. Walk away from this high-energy class with proven steps to retain your guests, while not sacrificing the positive morale of your salon. Come ready to walk away with impermeable ideas to use when you return home.


Old School & New School Promotions That Work

Angela Cortright, Founder of Spa Gregorie’s

Whether you are looking to boost retail revenue, improve bookings, or gain loyalty, this session will explore strategies to improve your bottom line. Some use tactics that are decades old, and some employ fun new tools available via new media. You will come away with at least a few nuggets of cool ideas to implement in your business.


Use Instagram to Build Your Brand

Gerard Scarpaci, Co-Founder of Hairbrained.me and Master Stylist at ARROJO NYC

Instagram currently is the most powerful and accessible tool for marketing salons, services and products. A picture is worth thousands of dollars!

Learn the Instagram strategies that have helped make Hairbrained so influential and generate sales everyday!

  • How to capture images that captivate.
  • Hashtag and @mention when and why.
  • Apps that polish your marketing.
  • Launch and promote products and events, visually.
  • Simple Instagram competitions that get noticed.
 
Sponsor Educator Class

RevitaLash: TBD

RevitaLash brand continues to expand and lead in the lash and brow beautification category.

 
Stylist Track

Demonstration: Essentiality

Patrick Kalle, Artistic Director, Farouk Systems Inc.

The Essentiality Collection brings the essence of life into stunning reality. Perfection is attainable with this fresh take on classic looks. Layers are totally back with an emphasis on advanced techniques to create movement, direction and texture. Bold colors with a soft blend between levels and tones creates sophistication with feminine appeal. The Essentiality Collection takes what is essential and makes it new.

2:00 – 2:30 PM
Sponsor Breakout
2:30 – 3:30 PM
Millennium & Meevo Educator Classes
Meevo

Setting Goals with Meevo

Brittany Machi, Education Specialist, Millennium S.I.

Meevo makes setting goals fun and easy! Learn how to set and monitor goals using our simple goals. These, along with the key growth indicators, are crucial in engaging staff in business development. Teach staff the right track by showing them how small changes in their daily lives will make a huge impact on their future.


Millennium / Meevo

Marketing from the Front Desk

Paul LeoGrande, Senior Business Support Specialist, Millennium S.I.

Front desk team members, you are the eyes and ears of the business. You know best what clients want and when they want it. Take this class to learn how to capitalize on the information, and base the business’ marketing efforts around it!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

 
Industry Educator Classes

10 Ways to Get Your Staff to Sell

Carol Phillips, Founder of BEAUTEESMARTS

If you are looking for ways to make your beauty business more successful and profitable, then this class is just the ticket. Carol will show you 10 ways to improve service and retail sales and just whose job it is to make the cash register ring. Make every department within the salon and spa operate smoothly and profitably. Find out how much money you’re not taking in and what you can do it fix it! Topics for staff and management include:

  • How to get massage therapists to sell.
  • How to avoid missing makeup sales.
  • One key secret weapon estheticians should know and use.
  • How to get over the fear of selling.
  • What management needs to do to create an exciting shopping environment.
  • Sales goals and targets plans.

Tips to Building Your Brand on YouTube

Matt Beck, Founder of FreeSalonEducation.com

YouTube is one of the fastest growing media outlets in the world, and most salon owners have never looked at it as a way to drive in more business. Your salon clients watch videos on YouTube on a daily basis. In this class, Matt Beck from FreeSalonEducation.com, will show you how to use YouTube and how to make your salon stand out from the rest. Learn WHY it’s so important to our industry, and get tips on creating quality videos on a limited budget. Matt has built a successful brand on YouTube going from 0 views 1 year ago, to almost 9,000,000 views to date with over 100,000 subscribers. This class is sure to leave you inspired and ready to take your online presence to the next level.


Balayage Brilliance!

Candy Shaw, Balay Lama Founder, Sunlights Balayage

Balayage is 'sweeping' the Nation by storm! Join us for a comprehensive 'Balayage Basics' course, and learn how to paint seamless, sun kissed highlights with the stroke of your brush. You are the artist, Balayage is the technique and the hair is your canvas. Let’s paint highlights the way nature intended them to be. Take Shaw’s system home, and start painting your way to financial freedom!

 
Sponsor Educator Class

EMV and P2PE – What does it mean to me?

Angela Pierce, Channel Development Manager – Software Partnerships, Element Payment Services

Protecting your business transactions from fraud is of paramount importance to your company’s financial success. EMV with Point-to-Point Encryption (P2PE) are the keys to combatting fraud with card-present/face-to-face transactions. Element’s session provides a comprehensive overview of EMV chip technology, why you need both EMV and P2PE and how Element’s innovative triPOS technology delivers an all-in-one solution to help you face the retailer liability shift in October 2015.

 
Stylist Track

Business Practices: From Good to Great!

Andre Chiavelli, Executive Vice President of Global Strategy, Farouk Systems, Inc.

Gain insight on how to take your career and personal life from good to great! With over 30 year of success in the salon industry, Andre breaks it down step by step how to make dramatic positive changes in your business and life. Andre also shares his father, World Champion Hairstylist & winner of over 400 hairdressing awards - including 15-time International Beauty Show champion and 5-time European champion, Giorgio Chiavelli’s most coveted secrets. The program is designed to make the most out of your talents and life by utilizing the power of positive thinking!

3:30 – 3:45 PM
Break
3:45 – 4:30 PM
Closing General Session
8:00 – 10:00 PM
Owners Social: Live! With John Harms

We're pulling out all the stops at this year's Owner's Social during The Millennium Experience 2015. This is not your typical panel. Relax and join John Harms as he sits down with industry professionals, Candy Shaw, Carol Phillips, and Gerard Scarpaci to discuss todays’ hottest topics trending on the business side of beauty. This intimate setting provides owners with an up-close look at better business practices as they also take part in the conversation.

Tuesday, June 30

7:00 – 8:30 AM
Continental Breakfast
8:30 – 9:30 AM
Millennium & Meevo Educator Classes
Meevo

The Movement: Millennium to Meevo

Andrew Clarke, Director of Technical Support, Millennium S.I.

Join the movement with Meevo, Millennium Systems International’s new ground-breaking software. Learn the differences between Millennium and Meevo, and the conversion process for your business from Millennium to Meevo.


Millennium / Meevo

Roundtable: Goal Setting

Brittany Machi, Education Specialist, Millennium S.I.

Goal setting can be one of the most important factors in making your business successful. Share your strategies on goal setting with other business owners. Roundtable discussions will be held on various goal setting topics including: (1) Goal setting based on dollars; (2) Goal setting based on growth; (3) Individual vs. team goals; (4) Making goals attainable; (5) Making goals fun! Learn from colleagues during this highly interactive session!


Millennium / Meevo

Roundtable: Social Media

Chelsea Galaida, Marketing Coordinator, Millennium S.I.

He’s on it, she’s on it, you’re on it – we’re all on it; so make it work for your business! Share your strategies about social media with other business owners. Roundtable discussions will be held on various topics including: (1) Managing social media accounts; (2) Marketing with social media; (3) Why social media is important to business growth; (4) Customer service through social media. Learn from colleagues during this highly interactive session!


Millennium / Meevo

Roundtable: Turning Your Receptionist into a Front Desk Professional

Robert Maconi, VP of Enterprise Sales, Millennium S.I.

Is your front desk really doing all that they can? Are they generating revenue for your business or just costing you money? Share your knowledge in this roundtable discussion about the ways your front desk staff can encourage growth and affect the bottom line by: (1) The proactive front desk; (2) Front desk marketing; (3) Motivating the front desk; (4) Growth indicators and the front desk. Learn from colleagues during this highly interactive session!


Millennium

Paul Mitchell Schools: Making Reports Work For You!

Steve Cowan, Co-Founder & Co-Director, Paul Mitchell The School Chicago

Learn how to maximize the use of Paul Mitchell specific reports and the toolbox!


Millennium

Growth with Millennium

Paul LeoGrande, Senior Business Support Specialist, Millennium S.I.

Did you know that Millennium is not JUST for front desk staff and owners? It’s for service providers too! Learn how to use Millennium as a service provider to monitor and increase your growth AND sales!


Millennium

Tips and Tricks

Ian Dite, Business Support Manager, Millennium S.I.

This class will teach front desk team members a variety of fun, time-saving, tips and tricks within Millennium that will help improve your Millennium skills. Not only will these techniques enhance your navigation abilities, but they will also speed-up the booking and checkout processes!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

9:30 – 10:00 AM
Break
10:00 – 11:00 AM
Millennium & Meevo Educator Classes
Meevo

Meevo 101

Brittany Machi, Education Specialist, Millennium S.I.

Learn what the Movement is all about with this Meevo 101 class! You will learn the key features of Meevo, and how to navigate the software quickly and easily.


Millennium / Meevo

Roundtable: Daily, Monthly, and Yearly Reporting

Matt Gamba, Business Support Team Leader, Millennium S.I.

Do you ever feel unsure of which reports are the right reports to run daily, monthly, and yearly? Keep score of numbers and growth by maximizing Millennium’s reporting capabilities. Share your knowledge in this roundtable discussion about (1) Daily Reports; (2) Monthly Reports; (3) Yearly Reports; (4) Analytical Reports. Learn from colleagues during this highly interactive session!


Millennium

Your Virtual Millennium

Andrew Clarke, Director of Technical Support, Millennium S.I.

The Movement is all about accessibility. That’s why Millennium has become virtual for you! Take this class to learn how to have Millennium right at your fingertips with Millennium in the Cloud, MillenniumGO, and Remote Business!


Millennium / Meevo

Roundtable: Retaining Your Customers

Matt Scudder, VP of Operations, Millennium S.I.

Customer Retention is one of the most important identifiers for business growth, yet it’s a challenge for many businesses. Share your strategies on retaining customers with other business owners. Roundtable discussions will be held on various topics including: (1) Marketing; (2) Customer Service; (3) Rewards; (4) Guest Experience. Learn from colleagues during this highly interactive session!


Millennium

Paul Mitchell Schools: You’ve Got Questions, We’ve Got Answers!

Steve Cowan, Co-Founder & Co-Director, Paul Mitchell The School Chicago

Take this class to get answers to some of your most frequently asked questions. Come prepared by bringing some specific Millennium questions that you may have!


Millennium

Service Providing Reporting

Ian Dite, Business Support Manager, Millennium S.I.

Service providers, join the Millennium Movement. Learn how Millennium’s reporting capabilities work for you. Use reports and the Real Time Monitoring Station to enhance the client experience, increase sales, and monitor sales!


Millennium / Meevo

Roundtable: Creating a Front Desk Professional Action Plan

Irena Ristevski, Education Specialist, Millennium S.I.

Calling all front desk professionals! Share what you have learned with colleagues at The Experience during this interactive roundtable discussion, and take back all key items by creating an action plan!


Millennium / Meevo

Techbar

Schedule a 30-minute time slot to work one-on-one with a technician to get answers to your questions, or have one of our team members teach you something new! (Please note: Techbar is by appointment only and restricted to one session per company. Time slots are limited.)

11:00 – 11:15 AM
Break
11:15 – 12:00 PM
Closing General Session

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